Susan Jenner
Practical, person-focused counselling for everyday struggles
About Susan
Susan Jenner offers calm, practical support for people facing stress, anxiety, grief, low self-esteem and life changes. She presents straightforward, down-to-earth therapy for those who want help working through difficult feelings. Susan is introduced here as a counsellor with 16 years of experience and a BACP registration in the United Kingdom.
Susan uses an integrative approach tailored to each person. Sessions focus on simple, usable strategies such as noticing thoughts and feelings, trying small behavioural changes, and practising gentle mindfulness.
Background and approach
Conversations aim to increase what matters to the person and build habits that reduce worry and improve sleep and mood. Her background includes work in a charity offering affordable counselling, experience supporting university students, and running a independent practice. That range has shaped a flexible style that fits short-term and longer-term needs.
Susan says people bring knowledge of their own lives, and therapy is a chance to put that knowledge into action. In sessions she emphasises collaboration. The counsellor helps set goals, notice what gets in the way, and try realistic steps between meetings.
The focus can shift from managing immediate stress and panic to addressing deeper issues such as trauma, grief or relationship difficulties. Susan also works with issues linked to health, caregiving and complex life transitions. Practical matters such as sleep, motivation, and coping with chronic illness are discussed alongside emotional recovery.
The overall aim is to help people find clearer, steadier ways of living day to day.
What Susan works with
How Susan works
Listed by Susan among the ways they work.
Listed by Susan among the ways they work.
Listed by Susan among the ways they work.
Listed by Susan among the ways they work.
Listed by Susan among the ways they work.
Listed by Susan among the ways they work.
Sessions & fees
How Susan’s approaches work online
Susan draws on Acceptance and Commitment Therapy and Cognitive Behavioural Therapy to guide online work. Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings, clarify values, and take small actions that matter to them. It is useful for anxiety, low mood and coping with change. Cognitive Behavioural Therapy (CBT) looks at patterns of thinking and behaviour and teaches practical strategies to reduce worry, improve sleep and change unhelpful habits.Finding the right approach is part of the work. The therapist and client decide together which methods fit best, based on the issues, goals and preferences the person brings. That collaborative choice can change over time as progress is reviewed and different tools are tried.
Online sessions are offered by video call, phone, live chat or text-based messaging to make counselling easier to fit into a busy life. Video calls let people use face-to-face conversation from a distance, phone sessions need less bandwidth and can be useful for shorter check-ins, while messaging or live chat suit people who prefer typed reflection or more flexible timing. These options aim to increase accessibility and make regular contact easier to maintain.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
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Areas of focus
What this therapist works with
Most often
Also listed
- Abandonment
- Addictions
- ADHD
- Adoption and foster care
- Aging and geriatric issues
- Anger management
- Autism and Asperger Syndrome
- Bipolar disorder
- Blended family issues
- Body image
- Cancer
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Compassion fatigue
- Coping with life changes
- Coping with natural or human-caused disaster
- Dependent personality
- Depression
- Disruptive Mood Dysregulation Disorder (DMDD)
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Eating disorders
- Emptiness
- Family conflicts
- Family of origin issues
- Fertility issues
- Guilt and shame
- HIV / AIDS
- Hoarding
- Hospice and end-of-life counselling
- Immigration issues
- Impulsivity
- Intimacy-related issues
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Mood disorders
- Multicultural concerns
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Parenting issues
- Phobias
- Post-traumatic stress
- Postpartum depression
- Pregnancy and childbirth
- Prejudice and discrimination
- Relationship issues
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Sleeping disorders
- Social anxiety and phobia
- Veteran and Armed Forces Issues
- Visually impaired
- Women's issues
Therapeutic approaches
- Experience
- 16 years
- Registered with
- BACP
- Languages
- English
