Raphaella Heaven
Supportive client-centred counsellor
About Raphaella
Raphaella Heaven uses a human-centred, client-focused style to guide people through tough times. She offers calm, practical support for stress, anxiety, depression and relationship worries. Raphaella writes simply and listens carefully to understand what matters to each person.
She has five years of professional experience working with adults on grief, trauma and parenting concerns. Her work also covers intimacy-related issues, anger and coping with major life changes. Additional focus areas include isolation and loneliness, codependency, social anxiety and challenges linked to serious illness.
Background and approach
Raphaella adapts sessions to each person’s needs and preferences. She blends client-centred conversation with creative tools such as drawings, music and timelines when these help someone express themselves. She may suggest simple exercises to try between meetings.
Sessions are practical and paced to the individual. Raphaella encourages steps that build self-compassion and stronger coping skills. She asks people what they want from therapy and shapes the work around those goals.
Raphaella is registered with the British Association for Counselling and Psychotherapy, BACP. She works from the United Kingdom and conducts sessions in English. To begin, people complete a short matching questionnaire and schedule a session that fits their timetable.
What Raphaella works with
How Raphaella works
Listed by Raphaella among the ways they work.
Sessions & fees
Client-Centred care online and practical options
Client-Centred Therapy emphasises a warm, non-directive approach where the counsellor reflects what a person says and helps them find their own path. This approach is useful for anxiety, low mood, relationship concerns and coping with loss because it prioritises understanding and personal choice.Raphaella also uses creative, humanistic techniques alongside Client-Centred work, such as drawings, music and timelines. These tools can help when words are hard to find, when people want new ways to process trauma or when exploring memories and life changes feels overwhelming.
Choosing the right approach is a collaborative process. The therapist will talk through options, review what helps during early sessions and adjust the methods to match goals and preferences. Clients are involved in setting aims and choosing which techniques to try.
Online formats offer practical benefits. Video calls allow face-to-face conversation when seeing expressions matters, phone sessions use less bandwidth and suit shorter check-ins, and live chat or text lets people write when speaking feels difficult or when they need flexible timing. These options make it easier to fit therapy into work, caregiving and busy days while keeping the therapeutic focus intact.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
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Areas of focus
What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Trauma and abuse
Also listed
- Anger management
- Avoidant personality
- Cancer
- Codependency
- Coping with life changes
- Depression
- Family conflicts
- Grief
- Hospice and end-of-life counselling
- Intimacy-related issues
- Isolation / loneliness
- Midlife crisis
- Parenting issues
- Self-harm
- Self-love
- Sexual assault and abuse
- Social anxiety and phobia
Therapeutic approaches
- Experience
- 5 years
- Registered with
- BACP
- Languages
- English
