Lisa Ward

BACP · United Kingdom

A listening counsellor for life’s difficult moments

Experience

5 years

Practising in

United Kingdom

Languages

English

Session type

Online only

About Lisa

Lisa Ward offers a calm, straightforward approach for people who feel something in their life isn’t working. She invites people to name what is difficult and to talk through it without judgement. Lisa writes simply and listens closely so clients can feel heard and begin to sort things out.

She uses a client-centred way of working that focuses on the person in front of her. That means sessions are guided by what the client needs and paced to suit them.

Background and approach

Lisa also brings a trauma-focused perspective when past events are getting in the way of day-to-day life. Her background includes several years working in Domestic Abuse Services alongside independent practice. This experience informs how she approaches trauma, safety and rebuilding after harmful relationships.

She supports people dealing with anxiety, depression, grief and stress, and those facing issues around addiction, intimacy and eating concerns. Lisa also helps with concerns such as attachment and abandonment, codependency, communication problems, chronic illness, caregiver stress and life changes. She works with people affected by bipolar symptoms, ADHD, anger and self-esteem struggles.

Sessions can address both immediate coping and longer-term patterns. She holds a BACP credential, and has completed a range of professional development in trauma-informed approaches, grief, eating disorders and anxiety. Lisa practises in the United Kingdom and offers appointments using different online formats to make therapy more accessible.

What Lisa works with

Primary focus

Also works with

How Lisa works

Client-Centred Therapy

Listed by Lisa among the ways they work.

Trauma-Focused Therapy

Listed by Lisa among the ways they work.

Sessions & fees

Approaches and online counselling options

Lisa uses a client-centred approach that places the person’s experience at the heart of the work. Sessions focus on listening, helping people make sense of their feelings, and building practical ways to cope. This approach suits worries about stress, low mood, self-esteem and relationship difficulties.

She also offers trauma-focused work which looks at how past harmful events affect current thoughts and behaviours. That approach helps people who struggle with flashbacks, avoidance, dissociation or the ongoing impact of abuse.

Finding the right approach is part of the work together. The therapist will talk through goals, preferences and what feels manageable, then agree on a way forward. This is a collaborative process and plans can change as needs evolve.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls are useful for face-to-face interaction; phone sessions can be quicker check-ins or suit lower bandwidth situations. Live chat and messaging make it possible to fit short sessions around work or caregiving, and they let people reflect in writing between conversations. These options make therapy more flexible and accessible for different lives and routines.

Session length	Typically 50 minutes
Client ages	Adults, 18 and over
Fees	Subscription via BetterHelp, cancel anytime
Insurance	Not billed directly

Questions people ask

What concerns does she help with?

She works with stress, anxiety, depression and trauma-related issues as well as addictions, grief and relationship or intimacy difficulties.

How would she describe her therapeutic style?

Lisa practises client-centred counselling focused on listening and understanding, and she uses trauma-focused approaches when past events are central to the difficulty.

What is her professional background?

She has five years of experience and has worked in Domestic Abuse Services alongside independent practice, bringing relevant experience in trauma-informed work.

What credentials and location are listed?

She holds BACP credentials and works in the United Kingdom.

Which languages and international arrangements are available?

Sessions are offered in English and she accepts international clients.

What session formats are offered?

Sessions can be arranged as video calls, phone sessions, live chat or text-based messaging.

How does costing work?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Begin by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling according to the therapist's availability.