Laura Arstall

BACP · United Kingdom

Compassionate person-centred counselling

Experience

5 years

Practising in

United Kingdom

Languages

English

Session type

Online only

About Laura

Laura Arstall is a counsellor based in the United Kingdom who practises a person-centred approach. She holds BACP accreditation, which she gained after completing a level 7 course, and has five years of experience supporting people with a wide range of concerns.

Sessions are guided by the individual’s pace and priorities, and she also offers a more solution-focused style when people want practical steps. Clients can bring stress, anxiety, depression, grief, addictions, trauma and abuse, or difficulties with self-esteem and coping with life changes.

Background and approach

Laura also works with issues around gender and sexuality, including LGBT concerns and gender dysphoria. She has experience with neurodiversity such as ADHD and autism, and with topics like body image, eating concerns and relationship problems. Her way of working is warm and non-judgemental.

Sessions are led by what the client brings, with the counsellor listening closely and reflecting to help people find their own answers. If someone prefers more directed, short-term work, she can use solution-focused techniques to agree clear goals and small steps. Therapy can look different from week to week.

Some people use sessions to talk through past hurt and loss, while others focus on practical changes for daily life. Laura aims to create a space where people feel heard and able to try things that might help them feel better. Sessions are offered in English and are available remotely to clients in different countries.

She works with individuals and with people looking to address relationship issues, parenting strain, family conflict or separation concerns. The overall aim is to help people build skills, reduce distress and move towards the changes they want.

What Laura works with

Primary focus

Also works with

How Laura works

Client-Centred Therapy

Listed by Laura among the ways they work.

Solution-Focused Therapy

Listed by Laura among the ways they work.

Sessions & fees

Approaches that shape online sessions

Client-Centred Therapy focuses on listening closely and following the client’s lead. The counsellor offers empathy and reflection, helping people to find their own understanding and make choices about next steps. This approach suits people who want space to talk through feelings and life events.

Solution-Focused Therapy concentrates on practical change and small steps. It helps people set clear goals, identify strengths and try new behaviours that move them towards those goals. This is useful when someone prefers brief, goal-oriented work to solve specific problems.

Finding the right approach is part of the work. The counsellor will discuss options and agree on a way of working based on the client's needs, goals and preferences. This is a collaborative process and can change as therapy progresses.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls are good for face-to-face conversation, phone sessions can be easier when bandwidth is limited, live chat suits shorter check-ins and text messaging allows ongoing reflection between sessions. These options give flexibility for different schedules, levels of energy and communication preferences.

Session length	Typically 50 minutes
Client ages	Adults, 18 and over
Fees	Subscription via BetterHelp, cancel anytime
Insurance	Not billed directly

Questions people ask

What kinds of issues can I bring to therapy?

Laura supports people with stress, anxiety, depression, addictions, grief and trauma. She also helps with relationship and family difficulties, eating concerns, anger, self-esteem and gender or sexuality questions.

How would you describe your therapeutic style?

Her main approach is person-centred, which means sessions follow what the client brings and focus on their needs. She can also use solution-focused work when someone prefers goal-directed practical steps.

What is her professional background?

She completed a level 7 BACP-accredited course and has five years of experience working in different settings. That background includes work with people experiencing trauma, self-harm and a range of mental health and relationship difficulties.

Where is the counsellor based and how is she registered?

She is based in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, recorded as BACP.

Can I work with her if I live outside the UK?

Sessions are offered to international clients and are conducted in English.

What session formats are available?

She offers video calls, phone sessions, live chat and text-based messaging, so people can choose the format that fits their routine and needs.

How much do sessions cost?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with this counsellor?

To start, select the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.