Jody Campbell

Person-centred approaches and online access

Person-centred counselling focuses on listening and creating a respectful space where the person leads the conversation. The counsellor reflects what is said and helps the person find their own understanding and direction, which can be useful for stress, anxiety and low self-esteem.

Short-term supportive talking combines attentive listening with practical checks on progress over a set number of sessions. This approach often suits people who want focused help with a specific problem, such as coping with a life change or navigating family issues.

Choosing the right approach is part of the work together. The therapist will talk through options with the client and decide collaboratively what feels most helpful based on needs, goals and personal preferences. That may mean trying a couple of ways of working and adjusting them as progress is made.

Online therapy offers practical flexibility. Video calls allow face-to-face conversation when tone and non-verbal cues are important. Phone sessions can fit into a short break or be easier when bandwidth is limited. Live chat and text-based messaging suit brief check-ins, people who prefer writing, or those needing more frequent support between sessions. Registered or accredited professionals use these formats to make therapy more accessible and fit it around daily life.