Helana Pennell
Compassionate counsellor focused on practical change
About Helana
Helana Pennell is a BACP counsellor who focuses on helping people navigate stress, anxiety and relationship difficulties. She believes clients know their own stories and brings a collaborative, respectful style to sessions. Helana aims to support people taking first steps towards change and to empower them as they build on their strengths.
Helana uses a client-centred approach that keeps the person and their goals at the centre of the work.
Background and approach
Sessions are conversational and paced to each individual so people feel heard and understood. The emphasis is on practical ways to cope with life changes, strengthen self-esteem and reduce overwhelming feelings. She also focuses on family concerns and caregiver stress, and helps people address communication problems.
Helana offers guidance around forgiveness, guilt and shame, and works with those feeling isolated or struggling with self-love. The work aims to break things down into manageable steps so progress feels realistic. Helana has three years of experience supporting adults through everyday and significant challenges.
She tailors sessions to the situation and helps people try out new ways of thinking and relating. If someone wants a calm, listening presence that encourages small, steady change, Helana may be a good fit. Sessions are offered via multiple online formats and are arranged through a simple sign-up and matching process.
People choose a format that fits their life and schedule, then plan sessions at times that work for them.
What Helana works with
How Helana works
Listed by Helana among the ways they work.
Sessions & fees
How client-centred therapy works online
Client-Centred Therapy places the person's own experience at the heart of sessions. The counsellor listens without judgement and offers empathy so people can explore their feelings at their own pace. This approach helps when someone needs support to rebuild self-esteem, manage anxiety, or process life changes.The therapist will work collaboratively to find the best approach for each person. Together they will discuss goals, try different ways of working, and adjust methods based on what feels most helpful. Finding the right fit is part of the process and the counsellor will guide decisions about focus and pace.
Online sessions are offered by video call, phone, live chat or text-based messaging to suit different needs. Video calls let people read visual cues and have a fuller conversation. Phone sessions use less bandwidth and can be easier when a shorter check-in fits into a busy day. Live chat or messaging can be used for brief exchanges or ongoing reflection without being on camera. These options make it simpler to book therapy around work, caregiving and everyday commitments, while keeping the focus on achieving practical change.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
What concerns does Helana work with?
What is her therapeutic style?
How much experience does she have?
What credential does she hold and where is she based?
In what languages can sessions be held?
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How do I begin working with her?
Areas of focus
What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
Therapeutic approaches
- Experience
- 3 years
- Registered with
- BACP
- Languages
- English
