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Online only

Caroline Laing

BACP · United Kingdom

Practical person-centred counselling for life changes

Experience
3 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Caroline

Caroline Laing offers calm, straightforward support to people feeling overwhelmed by stress, anxiety, grief or big life changes. She aims to help clients make sense of difficult emotions and take small, realistic steps forward. Caroline introduces clear tools and steady listening so people can rebuild confidence and cope better day to day.

She practises a person-centred style that keeps the client’s experience at the heart of sessions. That approach is paired with solution-focused techniques to set practical goals, and motivational interviewing to help people find their own reasons for change.

Background and approach

Together these methods are used to address concerns such as low mood, relationship strain, parenting stresses and burnout. Caroline holds a Level 5 Diploma in Therapeutic Counselling and is a registered member of the British Association for Counselling and Psychotherapy, BACP. She has three years of direct counselling experience and over a decade of background work leading group programmes and supervising facilitators.

Her past roles include work with children and young people aged 11 to 16 and with adult mental health services. Sessions typically focus on what matters most to the individual. Caroline listens for patterns, helps identify practical next steps, and supports people to test changes between sessions.

She also draws on trauma-informed and relational perspectives where needed. People find Caroline a practical and steady presence when they face transitions, loss, or persistent worry. She invites prospective clients to reflect on their goals, and then to try straightforward, manageable ways of moving towards them.

What Caroline works with

Primary focus
Stress, AnxietyRelationship issuesGrief
Also works with

How Caroline works

Client-Centred Therapy

Listed by Caroline among the ways they work.

Motivational Interviewing

Listed by Caroline among the ways they work.

Solution-Focused Therapy

Listed by Caroline among the ways they work.

Sessions & fees

How Caroline’s Approaches Work Online

Client-centred therapy focuses on the person’s experience and aims to create a warm, non-judgemental atmosphere where the client leads the pace and topics. It helps with feelings of low self-worth, confusion about life choices, and rebuilding trust in oneself.

Motivational interviewing is a conversational method that helps someone clarify what they want to change and why. It is useful for moving through ambivalence, whether that relates to health, relationships or work decisions.

Finding the right approach is part of the work. Caroline will collaborate with each person to decide which methods fit their goals and preferences. Together they check what helps and adjust the plan over time rather than sticking to one fixed method.

Online formats make it easier to fit therapy into a busy week. Video calls let people see visual cues and have a fuller conversation. Phone sessions can be quicker to arrange and work well when a camera is not wanted. Live chat or text-based messaging offer brief check-ins or ongoing reflections between scheduled sessions. These options support continuity of care, flexibility around work or caregiving commitments, and different ways for people to engage with therapy.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Caroline commonly help with?
She works with stress, anxiety, depression, grief, relationship difficulties, parenting strain and similar life challenges. Additional focus areas include trauma and abuse, chronic illness, caregiver stress and communication problems.
What style of therapy can I expect in sessions?
Sessions use a person-centred approach alongside solution-focused work and motivational interviewing. The emphasis is on listening, setting practical goals, and finding the client’s own motivation for change.
What is Caroline's professional background?
She holds a Level 5 Diploma in Therapeutic Counselling and has three years of counselling experience. She also has over ten years’ experience facilitating group programmes and supervising facilitators.
Where is Caroline based and what credential does she hold?
Caroline is based in the United Kingdom and is a registered member of the British Association for Counselling and Psychotherapy, BACP.
Which languages are used in sessions?
Sessions are offered in English.
What session formats are available?
Therapy is offered via video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.
How are sessions paid for and what do they cost?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin therapy with Caroline?
Start by selecting the Start Therapy button, complete the short matching questionnaire, and then book a session according to the therapist’s schedule.

Areas of focus

What this therapist works with

Most often

Experience
3 years
Registered with
BACP
Languages
English

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