Carol Massey
Person-centred counsellor with depth and experience
About Carol
Carol Massey uses a person-centred way of working to help people find clearer ways forward. She is a BACP-registered counsellor with 15 years of experience. Carol listens without judgement and helps clients put worries into words so they feel less overwhelming.
Her practice focuses on common stresses of everyday life. That includes anxiety, problems with intimacy, relationship and parenting struggles, and issues around self-esteem. She also supports people facing addiction, grief, sleep problems, anger, and career pressures.
Background and approach
Carol has developed a deeper understanding of trauma and abuse over her career. She works with concerns such as abandonment, attachment issues, dissociation, and the effects of domestic violence and divorce. She is also experienced with neurodiversity matters, including autism and Asperger Syndrome, and with alternative sexual cultures such as BDSM and kink.
Her approach blends client-centred listening with existential conversation about meaning, and psychodynamic work that looks at patterns from the past. Sessions are shaped around each person and their goals rather than a single method. Carol explains options clearly and helps people choose what feels useful.
People meet Carol to manage compassion fatigue, cope with life changes, address codependency and control issues, or work through commitment and communication problems. She aims to create a steady, practical space for change and decision-making.
What Carol works with
How Carol works
Listed by Carol among the ways they work.
Listed by Carol among the ways they work.
Listed by Carol among the ways they work.
Sessions & fees
Therapeutic approaches and online support
Client-centred therapy puts your experience at the heart of each session. The counsellor listens carefully and follows what matters most to you, helping you name feelings and decide next steps. This approach is useful for stress, relationship worries and parenting concerns.Existential therapy explores questions about meaning, choice and personal values. It can help when life changes or a sense of emptiness make decisions feel heavy. Psychodynamic work looks at past patterns and how they repeat today, which can shed light on attachment, abandonment and recurring relationship problems.
Finding the right approach is a shared process. The counsellor will discuss your goals and preferences and adapt methods as the relationship develops. This collaborative stance helps tailor sessions to what actually helps you feel different over time.
Online sessions are available by video call, phone, live chat or text-based messaging. Video calls allow face-to-face conversation and visual cues, phone sessions can work when bandwidth is limited, live chat suits shorter check-ins, and messaging lets you write when typing feels easier. These options make counselling more flexible and allow people to fit sessions around work, family or other commitments.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
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Areas of focus
What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Intimacy-related issues
Also listed
- Abandonment
- Addictions
- Anger management
- Attachment issues
- Autism and Asperger Syndrome
- Avoidant personality
- BDSM, kink, and alternative sex culture
- Blended family issues
- Career difficulties
- Codependency
- Commitment issues
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family conflicts
- Family problems
- Fatherhood issues
- Forgiveness
- Grief
- Guilt and shame
- Impulsivity
- Infidelity
- Isolation / loneliness
- LGBT
- Life purpose
- Men's issues
- Money and financial issues
- Parenting issues
- Personality disorders
- Phobias
- Post-traumatic stress
- Process addiction (porn, exercise, gambling)
- Self esteem
- Self-harm
- Self-love
- Sex addiction
- Sexual assault and abuse
- Sexual dysfunction
- Sexuality
- Sleeping disorders
- Social anxiety and phobia
- Trauma and abuse
- Women's issues
- Young adult issues
Therapeutic approaches
- Experience
- 15 years
- Registered with
- BACP
- Languages
- English