Mandy Cross
Supporting practical change with an empathic approach
About Mandy
Mandy Cross is an experienced counsellor who has worked in the UK for over a decade. She holds BACP accreditation, and she offers straightforward, empathetic support for people facing tough times. Mandy’s style is warm and interactive and she aims to treat everyone with respect and sensitivity.
She helps people who are dealing with stress, anxiety and depression. She also supports those facing grief, trauma and issues with self-esteem. Addictions, relationship and intimacy-related concerns are part of her experience, along with sleep or eating difficulties and career stress.
Background and approach
Mandy uses a mix of practical approaches to suit each person’s needs. Cognitive behavioural techniques are used to spot unhelpful thoughts and try small behaviour changes. Client-centred ways of working help her follow a person’s lead and build a trusting conversation together.
She also draws on existential ideas to tackle life direction and meaning, and uses solution-focused work to set clear steps for change. Sessions are shaped around what an individual wants to achieve rather than a one-size-fits-all plan. Mandy adapts the pace and focus as things change.
People can expect conversational, down-to-earth sessions that aim to make small, manageable differences. Mandy emphasises collaboration and practical steps alongside listening and emotional support. She encourages people to take the next step when they feel ready.
What Mandy works with
How Mandy works
Listed by Mandy among the ways they work.
Listed by Mandy among the ways they work.
Listed by Mandy among the ways they work.
Listed by Mandy among the ways they work.
Listed by Mandy among the ways they work.
Listed by Mandy among the ways they work.
Sessions & fees
Approaches that guide online sessions
Mandy commonly uses client-centred work which focuses on following the person’s pace and priorities. This approach helps when someone needs acceptance, a non-judgemental space and time to make sense of their feelings.She also uses Cognitive Behavioural Therapy, which looks at links between thoughts, feelings and actions. CBT helps when someone wants practical ways to reduce anxiety, lift mood or change unhelpful habits by testing small experiments.
Finding the right approach is part of the therapy. Mandy will work with the person to decide which methods fit their needs, goals and preferences. That choice is collaborative and can change as progress is made.
Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls are useful for a fuller face-to-face feel. Phone sessions work well when bandwidth is limited or when someone prefers not to be on camera. Live chat or text messaging can suit short check-ins, brief support between sessions, or people who prefer writing to speaking.
These options make it easier to fit therapy into a busy life and to keep continuity when schedules shift. Registered or accredited professionals can use these formats to offer consistent, goal-focused work and ongoing emotional support.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
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Areas of focus
What this therapist works with
Most often
Also listed
- Abandonment
- Addictions
- Aging and geriatric issues
- Anger management
- Attachment issues
- Autism and Asperger Syndrome
- Bipolar disorder
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Co-morbidity
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Depression
- Divorce and separation
- Eating and food-related issues
- Eating disorders
- Family conflicts
- Forgiveness
- Guilt and shame
- Hospice and end-of-life counselling
- Infidelity
- Intimacy-related issues
- Isolation / loneliness
- Jealousy
- LGBT
- Life purpose
- Men's issues
- Midlife crisis
- Mood disorders
- Panic disorder and panic attacks
- Personality disorders
- Process addiction (porn, exercise, gambling)
- Relationship issues
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Sexual assault and abuse
- Sexuality
- Sleeping disorders
- Social anxiety and phobia
- Somatization
- Veteran and Armed Forces Issues
- Women's issues
- Workplace issues
Therapeutic approaches
- Experience
- 11 years
- Registered with
- BACP
- Languages
- English
