Jacqueline "Jackie" Farrant

BACP · United Kingdom

Warm counsellor focusing on practical coping

Experience

5 years

Practising in

United Kingdom

Languages

English

Session type

Online only

About Jacqueline

Jacqueline "Jackie" Farrant offers a calm, down-to-earth space for people feeling overwhelmed by stress, anxiety, grief or big life changes. She keeps things simple and direct so someone worried on their phone can understand what to expect. Jackie believes the person knows themselves best and works alongside them to find clearer ways of coping.

Jackie uses a client-centred style that focuses on listening and reflecting rather than directing. Sessions are an opportunity to talk through difficult experiences such as trauma, abuse, low self-esteem or bereavement.

Background and approach

She supports people dealing with chronic illness, codependency, attachment worries and isolation as part of everyday conversations. With five years of professional practice, Jackie draws on practical listening skills to help people spot small steps forward. She pays attention to how past experiences like abandonment or relationship patterns affect current feelings.

Discussions often cover coping strategies, communication difficulties and ways to rebuild confidence. Jackie is registered with the British Association for Counselling and Psychotherapy, shown as BACP, and works from the United Kingdom. Sessions use straightforward formats such as video calls, phone sessions, live chat or text-based messaging.

Language of work is English. People usually start by saying what matters most to them and setting one or two short-term goals. Jackie helps plan manageable changes and checks progress each session so the work stays relevant to everyday life.

What Jacqueline works with

Primary focus

Also works with

How Jacqueline works

Client-Centred Therapy

Listed by Jacqueline among the ways they work.

Sessions & fees

Client-centred care online and how it helps

Client-Centred Therapy puts the person at the heart of the work. The counsellor listens carefully, reflects understanding and follows the client's pace. This approach helps when people are struggling with emotions such as grief, low self-worth, anxiety or the effects of past abuse.

In practice, this means sessions are mainly led by what the client brings. The counsellor asks gentle questions, mirrors back what they hear and helps the person notice patterns or small steps forward. It is especially useful for addressing feelings of isolation, attachment concerns and confidence issues because it builds trust and self-awareness over time.

Choosing the right approach is part of the process and happens collaboratively. The counsellor will discuss what feels useful and adapt methods to match goals, needs and preferences. That way the work remains practical and relevant.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is good for a fuller conversational experience. Phone sessions can fit into a short break from work or when bandwidth is limited. Text and live chat suit quick check-ins or people who prefer writing their thoughts. These options make it easier to book appointments around everyday life and to keep therapy consistent.

Session length	Typically 50 minutes
Client ages	Adults, 18 and over
Fees	Subscription via BetterHelp, cancel anytime
Insurance	Not billed directly

Questions people ask

What kinds of problems does Jackie help with?

She supports people with stress, anxiety, trauma and abuse, grief, self-esteem and coping with life changes. Additional focus areas include chronic illness, codependency, communication problems and feelings of isolation.

How would you describe her therapeutic style?

Jackie works in a client-centred way that emphasises listening and reflection. The approach focuses on the person's experience and on building understanding rather than giving instructions.

What experience does she bring to sessions?

She has five years of professional counselling experience and uses that background to help people take small, practical steps forward. Sessions often cover how past experiences affect current feelings.

Where is she based and what are her credentials?

Jackie practices in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, shown as BACP.

Which languages are supported in therapy?

Sessions are offered in English.

Can people outside the UK work with her?

She does not accept international clients at this time.

What session formats are available?

Therapy is offered by video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.

How are costs and getting started handled?

Costs vary with location and therapist availability and are arranged via a subscription that can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire and then schedule according to availability.