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Online only

Nicola Burgess

BACP ยท United Kingdom

Client-centred counsellor supporting life changes

Experience
7 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Nicola

Nicola Burgess uses a client-centred approach to help people make sense of painful experiences and find clearer ways forward. She draws on narrative and solution-focused ideas to keep sessions practical and grounded. Nicola is based in the United Kingdom and has seven years of counselling experience.

She holds BACP accreditation, which she gained after qualifying with a BSc (Hons) in Person-Centred Counselling from Derby University. Nicola has supported people facing relationship difficulties across friendships and personal relationships.

Background and approach

She also works with those who have experienced trauma or abuse, including abusive or narcissistic relationships. Nicola helps people who are grieving losses of many kinds, from death to separation and life transitions. People often come to Nicola for help with low self-esteem, loss of motivation, anxiety and stress.

She also works with concerns such as addiction, sleep and eating issues, intimacy worries, anger, and career-related stress. Additional focus areas include attachment and abandonment issues, blended family challenges and communication problems. Sessions are collaborative and paced to the individual.

Nicola listens without judgement and helps people tell their story in a way that can reveal options and small practical steps. She uses short-term, goal-focused techniques alongside longer conversations when needed. Nicola offers consultations by video call, phone, live chat or text messaging.

She works weekdays and some early evenings, and meets people where scheduling needs fit within her practice.

What Nicola works with

Primary focus
Relationship issuesFamily conflictsTrauma and abuse
Also works with

How Nicola works

Client-Centred Therapy

Listed by Nicola among the ways they work.

Narrative Therapy

Listed by Nicola among the ways they work.

Solution-Focused Therapy

Listed by Nicola among the ways they work.

Sessions & fees

Online therapy using client-centred and solution-focused methods

Nicola draws on client-centred therapy to build a respectful, listening space where people can tell their story and feel heard. This approach focuses on understanding each person's experience and supporting their own discoveries about change.

She also uses narrative therapy to help people separate themselves from problems by exploring the stories they tell about their lives. Narrative work can be useful for issues like identity, grief and relationship patterns. Solution-focused techniques are used to set small, practical goals and identify immediate steps that can improve day-to-day life.

Finding the right approach is a collaborative process. Nicola will work with each person to decide which methods suit their needs and goals, and she adapts the balance of listening, story work and practical planning as sessions progress.

Online therapy is offered by video call, phone sessions, live chat or text-based messaging to make counselling more flexible. Video calls allow fuller conversation and visual connection, phone sessions can be easier when less bandwidth is available, and live chat or text messaging suit shorter check-ins or times when being on camera is difficult. These options help people fit therapy into work, family and everyday life while keeping the focus on practical support and progress.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems can Nicola help with?
She supports people with relationship difficulties, trauma and abuse, grief, low self-esteem, anxiety, stress and a wide range of other concerns listed in her specialties.
What is her therapeutic style like?
Nicola works in a client-centred way and draws on narrative and solution-focused approaches to keep sessions person-led and practical.
How much experience does she have?
She has seven years of counselling experience since qualifying with a BSc (Hons) in Person-Centred Counselling.
What are her credentials and where is she based?
Nicola is registered with the British Association for Counselling and Psychotherapy (BACP) and practices in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
What session formats does she use?
Consultations can take place by video call, phone sessions, live chat or text-based messaging.
How does costing work?
Cost varies with location and therapist availability and sessions are arranged through a subscription that can be cancelled at any time.
How do I begin working with Nicola?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Experience
7 years
Registered with
BACP
Languages
English

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